Privacy Policy

1. Introduction

Welcome to https://www.demishajheritage.com (“we”, “our”, or “us”).

We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable Spanish data protection laws.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services related to property buying, selling, and real estate inquiries.

2. Data Controller

The data controller responsible for your personal data is:

Demishaj Heritage
Email: demishajheritage@gmail.com
Website: https://www.demishajheritage.com

3. Information We Collect

We may collect and process the following categories of personal data:

a. Identification & Contact Data

Full name

Email address

Phone number

b. Property & Transaction Data

Property preferences

Budget and investment interests

Inquiry details (e.g. request for viewings, offers, or property information)

c. Communication Data

Messages sent via contact forms, email, or other channels

Communication history with us

d. Technical & Usage Data

IP address

Browser type and device

Pages visited and interaction with the website

e. Cookies

We use cookies and similar technologies (see Cookie section below).

4. Purpose of Processing

We process your personal data for the following purposes:

To respond to inquiries and provide property information

To manage property buying and selling processes

To arrange viewings or contact regarding listings

To maintain client relationships

To comply with legal and regulatory obligations

To improve our website and services

We will only send marketing communications if you have given explicit consent.

5. Legal Basis for Processing

Under GDPR, we rely on:

Consent → when you submit forms or accept cookies

Pre-contractual measures → when you request property information or services

Legitimate interest → to improve services and manage communications

Legal obligation → for compliance with Spanish laws (e.g. financial or transactional requirements)

6. Data Sharing

We do not sell your personal data.

However, we may share your data when necessary with:

Real estate agents or collaborators

Legal advisors, notaries, or financial institutions involved in transactions

Service providers (hosting, email, analytics tools)

Public authorities when required by law

All third parties are required to handle your data securely and lawfully.

7. International Data Transfers

If we use third-party services located outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g. Standard Contractual Clauses).

8. Data Retention

We retain your personal data:

For as long as necessary to manage your inquiry or transaction

For legal retention periods required under Spanish law

Until you request deletion, where applicable

9. Your Rights

Under GDPR, you have the right to:

Access your personal data

Rectify inaccurate data

Request erasure (“right to be forgotten”)

Restrict or object to processing

Data portability

Withdraw consent at any time

To exercise your rights, contact:
demishajheritage@gmail.com

You also have the right to lodge a complaint with the Agencia Española de Protección de Datos (AEPD).

10. Cookies

We use cookies to:

Ensure proper website functionality

Analyze traffic and performance

Improve user experience

You can manage or disable cookies through your browser settings.
(A separate Cookie Policy and consent banner should be implemented for full compliance.)

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

12. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be published on this page with an updated revision date.

14. Contact

For any questions regarding this Privacy Policy or your data:

Email: demishajheritage@gmail.com
Website: https://www.demishajheritage.com